Privacy Policy
Effective Date: 23/09/2024
At XtremeFitness Rugby ("we", "us", or "our"), we are committed to safeguarding and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and other relevant data protection laws in the UK.
1. Information We Collect
We may collect and process the following personal information about you:
- Personal Identification Information: Name, date of birth, gender.
- Contact Information: Email address, phone number, postal address.
- Health Information: Any relevant health and fitness information provided by you for gym membership and services, including medical conditions (with your explicit consent).
- Financial Information: Payment details (e.g., credit card information) for gym memberships, services, and transactions.
- Usage Information: How you use our facilities, website, or mobile applications.
- CCTV Footage: We use CCTV cameras for security purposes within our premises.
2. How We Use Your Information
We use the information collected for the following purposes:
- Membership Management: To register you as a member and manage your gym membership.
- Service Delivery: To provide you with gym services, personal training, fitness classes, and other related services.
- Payment Processing: To process payments for memberships and other purchases.
- Health & Safety Compliance: To ensure your health and safety while using our facilities.
- Marketing Communications: With your consent, we may send promotional material, newsletters, and updates.
- Legal Obligations: To comply with legal requirements such as health and safety regulations.
3. Legal Basis for Processing Your Data
We process your personal data under the following legal bases:
- Consent: Where you have provided your consent for specific uses, such as receiving marketing communications.
- Contractual Necessity: When processing is necessary for the performance of your membership agreement.
- Legal Obligation: To comply with applicable laws and regulations.
- Legitimate Interests: Where processing is required for the normal operations of our business and does not override your data protection rights.
4. How We Share Your Information
We do not sell or rent your personal information. However, we may share your data with trusted third parties, including:
- Service Providers: Companies that assist us with payment processing, IT services, and marketing.
- Legal and Regulatory Authorities: When required to comply with legal obligations.
- Emergency Services: In case of a medical or security emergency.
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal or reporting requirements. After this period, your data will be securely deleted or anonymised.
6. Your Data Protection Rights
Under data protection law, you have rights including:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request the deletion of your personal data (subject to legal obligations).
- Restriction: Request to restrict the processing of your data in certain circumstances.
- Objection: Object to the processing of your data for direct marketing purposes.
- Data Portability: Request to transfer your personal information to another service provider.
To exercise any of these rights, please contact us using the details below.
7. Security of Your Information
We are committed to ensuring that your information is secure. We implement appropriate physical, technical, and organizational measures to protect your data from unauthorised access, loss, or disclosure.
8. Cookies and Website Usage
We may use cookies on our website to enhance your browsing experience. You can manage your cookie preferences through your browser settings. For more details, please see our [Cookie Policy].
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the effective date at the top of this document and, where appropriate, by other means.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
XtremeFitness Rugby
21 Paynes Lane
Rugby
CV21 2UH
info@xtremefitnessrugby.co.uk